Return Policy

At Kids Magnet, we want you to be completely satisfied with your purchase. If you’re not happy with an item, our return policy makes it easy for you to shop with confidence.

Eligibility for Returns

1. Items must be returned within 30 days of purchase.
2. Products must be in their original condition, unused, and in their original packaging with all tags attached.
3. Certain items, such as personalized products, hygiene-related items, or clearance sale items, may not be eligible for return.

How to Initiate a Return

1. Contact our customer service team via email support@kidsmagnet.shop to request a return. Please include your order number and reason for the return.
2. Once your return is approved, you will receive a return authorization number and instructions on how to ship your item back to us.

Refund Process

1. Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.
2. Shipping fees are non-refundable unless the return is due to a defective or incorrect item